# Password Reset

If you've forgotten your password, our staff can reset it for you. Follow the steps below to recover access.

## How to Request a Reset

1. Contact an **admin** or **staff member** on our [Discord](https://discord.com/invite/kXCMvvjhnM).
2. Verify your identity when asked (this protects your account from unauthorized access).
3. Once the reset is complete, staff will provide you with your new password.

## After the Reset — Important

Because your loader caches your previous login in `login.txt`, you must clear it before signing in with the new password:

1. Open the folder where your loader is installed.
2. **Delete `login.txt`.**
3. Launch the loader and log in using your email and the **new password**.

The loader will automatically save the new credentials into a fresh `login.txt`, and you'll be set to log in normally from then on.

> **Don't skip the deletion step.** If `login.txt` still contains your old password, the loader will keep trying to use it and fail to sign you in.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.hyperflick.pro/account-management/password-reset.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.